3177 Latta Rd,

Rochester, NY 14612

Mon-Sat 7:00am-7:00pm

Sunday 10:00am-6:00pm

Mon-Sat 7:00am-7:00pm

Sunday 10:00am-6:00pm

3177 Latta Rd,

Rochester, NY 14612

Toilet Repair

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Local Plumber - Toilet Repairs & Service

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Toilet Repair Plumbers in All Monroe County, New York

When things go wrong with your home toilet, it could be among the most typical– and disturbing– plumbing problems you could encounter in your home. Whether your toilet is overflowing or running continuously, toilet repairs are issues you can not put aside.


It would be best if you always try and maintain toilets in good working order as they are among the most significant fixtures in a plumbing system. We don’t pay them much attention till something goes wrong and they quit working.


The feared clogged-up toilet is among property owners’ most typical residential challenges. Many will try to repair toilet issues, only to find that the repair did not work or that the issue reappeared.


When your toilet requires more than a plunger service, it’s best to call a plumber near me for all toilet repair or replacement needs. With years of experience, our expert team can handle the project fast and effectively.

Some jobs are better left to the pros...

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Most Common Issues with Toilets in Homes

Plenty of toilet repairs are best left for the pros to handle. However, not every situation needs emergency plumbing services.

Allow us to go through a few of the standard toilet issues faced by consumers that have contacted us for ideas on how to deal with toilet issues:

Groaning noises from toilets

If you hear groaning noises from a toilet, it could be due to a rise in water pressure, which allows a water valve to shudder or shake.

Random or constant flushing

Either of these two issues will possibly cause toilets to flush and start filling up on their own:


  • ( 1) the refill tube is too long, or
  • ( 2) it can also be a leaking flapper


This flushing at random leads to water damage and waste, leading to a higher monthly water service bill.

Compound flushing

Perhaps you only flush once; however, the toilet flushes two times or even three times. A high water level is typically the source of this issue. Changing the float control within the tank will usually repair this.

Water dripping into the bowl, or “Phantom Flushes”

A sluggish leak from the tank into the bowl is the source of the issue here. A malfunctioning flapper or flapper seat is unquestionably to blame.


Replacing a worn or broken flapper is the best solution to avoid plumbing issues. Empty the water tank, clean and check the seat, then replace the flapper.

Sluggish flushes

A low water level or the lift chain that links the flush handle and the flapper valve might cause a toilet only to flush partially. Loosen the lift chain to let the flapper settle correctly inside the bowl.

Base leakages

The gasket made of wax between the drain pipeline and the base of the unit should be changed if your toilet leaks when flushed. This procedure requires skilled plumbing service.

The toilet is not flushing totally

  • Check if the lift chain has any slack, and make adjustments as needed.
  • Check for an appropriate water level in the tank.
  • After that, ensure that the flapper is fitted correctly and is the best size and style for your toilet.

The Bowl Empties Slow

Blocked holes under the bowl’s surface area are the most typical cause of a slow-emptying bowl, also referred to as a bad flush. To clean any clutter, gently poke each flush hole with a curved piece of wire.


If you are still unable to resolve these issues, it will be best to contact a local plumber near me.


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Tips for Repairing Common Toilet Issues Yourself

A toilet consists of two major parts: the bowl unit, which rests on the flooring, and the upper storage tank that holds the water. The bowl is a solid drain piece of the fixture made from porcelain with no moving parts.


Few repairs involve the bowl, with a few exceptions. On the other hand, the storage tank is where two essential valves exist and the handle for flushing. The storage tank is where much of the toilet repairs happen.


You will be surprised to learn that most toilet issues are relatively easy to repair without the need of an emergency plumber.

Running Toilet Repair

If you’ve tried out a new flapper to repair your running toilet and it still runs, don’t give up hope. Here’s a solution that ensures it works.


Few home nuisances are quite as irritating as the noise of a continuously running toilet. If you hear your toilet refilling too often, or if you hear the constant hiss of running water, the flapper might be leaking.


The flapper (also known as the “flush valve seal”) is the plug that falls against the drainpipe opening (flush valve drainpipe seat) on the bottom of the storage tank. It holds water till the next time you flush. When flappers or flush valve seats wear, water drips out, making the water valve to open and refill the storage tank.

Replace the Flapper-toilet repair

Step 1: Changing Flapper

First, remove the old flapper and bring it with you to the hardware store or home center to get an identical one.


Note: Occasionally, a new flapper does not fix the issue. If you have tried changing the toilet flapper, but the toilet still runs, the flush valve seat is probably rough or pitted.


You can change the complete flush toilet flapper valve; however, it’s a big task, and it may need the experience of a plumber near me.

Step 2: Flapper Set with Flush Seat Repairing

If changing the flapper alone failed to work, look for a flapper kit with a flush seat repair.


Note: You want to purchase a Flush valve repair kit. The kit has a flapper and matching seat that you stick to the broken seat with the adhesive supplied.


  • First, close the water to the toilet.
  • Hold the flapper open while flushing to enable the remaining water to drain from the storage tank.
  • Use a sponge to eliminate the water that stays entirely.
  • Follow the included directions to set up the brand-new toilet flapper valve seat.
    • Pro tip: If your toilet uses 3.5 gallons or less of water per flush, you will need a kit that includes a plastic cup to change the flapper’s time to stay open. If your toilet utilizes more than this, get rid of the timing cup.
      Install the brand-new flapper.
  • With the flapper down, adjust the chain length, so it’s somewhat relaxed.
  • Turn on the water to check the flush.


Note: You may need to fiddle with the chain lenth to get the flapper working correctly.

When finished, remove the excess chain to keep it from getting stuck under the flapper.

Broken Toilet Handle

If shaking the toilet handle does not stop your toilet from running, any one of these simple repairs probably will.


A toilet handle is a primary device– just a few things can malfunction. The solution is easier than you think.


Step 1: Loose Handle

If the handle is loose, tighten up the nut and washer inside the storage tank with a set of pliers. Do not overtighten the nut; you could strip the threads or, even worse, damage the porcelain storage tank.


If the handle sticks in the down flush position, it may not be mounted properly. Loosen the nut washer, reposition the handle to align with the top side of the storage tank, and re-tighten the nut.


Step 2: Stripped Threads

If the nut does not tighten up or keeps coming loose, it’s a sign that the nut threads are stripped. For a quick repair, cover the threads on the handle screw with “plumber’s tape” or electrical tape. Then slip the washer and nut back on and tighten up the nut.

It is often best to replace the toilet handle if the threads are too damaged or broken.


Step 3: Handle Arm

  • Look into the handle arm for issues, splits, or breaks.
  • If there are issues, change the complete handle and arm assembly.
    • Pro tip: Remember where your handle mounts on the storage tank before buying a replacement handle. There are numerous kinds: front mount left, front mount right, front mount universal, and side mount.

Step 4: The Chain

Suppose the handle appears to be running correctly, yet the toilet still does not flush. In that case, the chain connecting the handle arm to the flapper could be detached or damaged.

    • Pro Tip: Before working on the chain, empty the storage tank, shut off the water valve, and pull up on the flapper, letting the water to drain.


  • If the chain detaches from the handle arm, reconnect the chain from the flapper into the holes on the handle arm, using the chain hook.
  • Leave a little slack in the chain.
  • If the chain detaches from the flapper, reconnect the chain to the flapper.
  • If the chain or the flapper is defective, change it.

Toilet Purchasing Tips

Fed up with your old, leaking, water hog of a toilet and wish to get a new one? Today you’ll find water-efficient toilets with an array of options. We offer these ideas for the next time you go toilet shopping.

Insulated tank-toilet-installation

Insulated storage tank

If summer seasons are moist where you live, and you don’t have air conditioning, you’ve probably noticed your toilet “sweating” quite a bit. Condensation forming on the outside of a toilet can drip down, making a water mess and even rotting your flooring.


Toilets today are made available with insulated tanks to avoid condensation issues. Consider this option if you have “sweating toilet” issues in your home.

Bowl height-toilet-installation

Bowl height

Bowl height is the distance from the flooring to the top of the toilet bowl’s edge– the typical height for toilets is 14 to 15 inches. Yet today, you’ll find toilets 16 to 18 inches high, commonly called “comfort level” or “ADA height” or something similar.


The additional heights available make getting on and off the toilet much more accessible and comfortable for many people, especially aging individuals. Toilets designed for kid heights of 10 to 14 inches are also available.

One-piece vs. two-piece-toilet-installation

One-piece vs. two-piece

A two-piece toilet (a separate storage tank and bowl) is the most common design in homes. Yet one-piece designs are offered. Two-piece toilets are generally less expensive; one-piece toilets typically have shorter storage tanks and are much easier to clean up.


One-piece toilets are the favorite of many property owners for their smooth, sleek appeal.



When it pertains to toilets, expensive does not instantly suggest better efficiency. Several of the best models we have tested were reasonably cost-effective and performed well. In comparison, more expensive ones were only marginal efficient.


Style is fickle. Stick to a white or a beige color toilet to avoid being stuck to a color you’ll resent a few years later on.

Flush-handle location-toilet-installation

Flush-handle location

If you have a large bathroom and have ample space above or beside your toilet, this perhaps isn’t all that crucial. Make sure to pick a toilet with a top handle or one opposite the wall if the space is limited.


Purchasing a proper toilet is very important, so spare yourself a return trip to the store and pay attention.



“Rough-in” measurement is the distance between the flange screws that anchor the toilet bowl to the flooring and the wall surface behind the toilet. Twelve-inch “rough-ins” are the most common; nonetheless, in some older houses, you could have 10-in. or 14-in. “rough-ins.”


Pro Tip: Ensure to measure your “rough-in” and account for the thickness of your baseboard, paneling, or flooring tile before you go toilet shopping.

Bowl shape

A lot of toilets marketed today have either round-front bowls or elongated-front bowls. Round-front bowls are great if the area is snug. Elongated bowls have a more extended edge– as much as two in. longer– and need more space.


On the plus side, elongated bowls are usually much comfier for adult use and help boost health and wellness. Assess supplier websites for bowl measurements, and measure your space before choosing the bowl shape.



If you mount a new toilet with a smaller sized storage tank, you may need to paint the part of the wall surface covered by the old toilet storage tank.


If your old toilet had a large footprint (the base covers a large flooring area), you might need to patch and fix the flooring part surrounded by the old toilet. You may also need to change the entire flooring before setting up a new toilet with a smaller sized footprint.

Some jobs are better left to the pros...

Get No-Commitment Estimates For Your Project in Monroe County, New York

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